I met Executive Coach, Sue Noble, at a Change Management Institute event in the heady days before the pandemic. We quickly realised the amazing synergies between the delivery of business change and coaching. A chance conversation became 'Coaching People Through Organizational Change: tools to improve wellbeing, productivity and resilience during business transformation'.
Granted, there are many very good books about organisational change and coaching as separate disciplines. The only book available in the UK back in 2020, which even attempted to fuse the two topics is not aimed at change practitioners and instead focuses on coaching to transform performance rather than as a driver for successful organisational change.
Our book is unique in other ways! It is the only coaching book to introduce the new and globally validated psychometric tool Emergenetics®. Emergenetics explores thinking and behavioural preferences, which we believe change practitioners can explore it to understand the way people process change and the behaviours they display.
Pssst, interested in finding out more about my co-author?
The book is structured around five commonplace change challenges:
1. Post-Acquisition (my passion project!) - let me show you how early focus on integration saves money and reduces operational risk.
2. Resistance to change - an oldie but a goodie and ripe for some coaching tips and tricks.
3. Business transformation and ambiguity - learning to live with VUCA.
4. Stakeholder Engagement - why the project or change manager should not battle this alone.
5. Making change stick - how to deliver and embed change that persists months and years later.
Each challenge follows a similar format - I set out the nature of the challenge and impart my tips and models from a change delivery perspective.
Sue then follows with practical solutions from the coaching toolkit - this is the book's secret sauce. Every change practitioner should have these coaching tools and models in their back pocket. No coaching qualification required, though many change practitioners have gone down that route.
It is a highly visual book with solutions presented through models and frameworks, role plays and genuine case studies.
The 'Making change stick' chapter enabled me to evolve a new change delivery model.
Building on the original 'Iron triangle' of 'Time, Quality, Cost', I developed the 'iron square'. For me, the triangle was missing the most important delivery component! And that's all I'm saying....
A coaching framework or model provides a structure for a coaching conversation, to guide the process and focus on the end goal.
Sue's own model helps coaches navigate and guide the conversation using a logical sequence and avoids an outcome-driven session becoming a cosy chat!
We wrote the book with three key audiences in mind:
1. Change leaders interested in finding out more about the myriad ways in which every-day challenges such as post acquisition integration and lasting change benefit from the application of skills traditionally linked to coaching.
2. Accredited coaches who wish to understand more about how their existing skillset could be deployed in a change management setting.
3. Students of organisational change wishing to carry out wider reading on the topic with a more hands-on guide than the traditional academic texts offer.
Our book was nominated for the Business Book Awards in 2023, under the Change & Sustainability category.
We might have come away empty-handed but to be nominated for a first title was really exciting for us. The recognition of the originality of the combined subject matters was very flattering too.
The book is available in paperback, hardback and Ebook from Kogan Page and Amazon.
"This book will help you learn to coach, by debating a range of alternative actions...You will find guidance on different ways to structure your coaching conversations...This is a worthwhile investment in yourself and your development...".
Melanie Franklin, MCMI ChMC
"A substantial change-related toolkit is essential for coaches and that’s what this book provides".
Professor David Clutterbuck, Practice Lead at Coaching and Mentoring International Ltd. Practice Lead at David Clutterbuck Partnership and author of Coaching the team at work; Coaching and Mentoring: A Journey Through the Models, Theories, Frameworks and Narratives of David Clutterbuck.
“A very practical and informative book.” Professor Peter Hawkins Ph.D., author of 'Leadership Team Coaching; Coaching, Mentoring and Organizational Consultancy; Creating a Coaching Culture; The Wise Fool's Guide to Leadership.
"This book brings humanity, care and respect to those experiencing organizational change through the use of coaching in a way most Organizational Change books have not".
Ket Patel, Founder of Change Matters and Co-Lead of the UK Change Management Institute
“The first business-related book that I have read during my 40 years career that is truly a page-turner” .
Robin Peppe Sterneck, President of Sterneck Capital Management and Co-Facilitator of ‘Emerging Leaders’ at The Central Exchange, Kansas City
"If you care deeply about your organization and your people, then put this book on your reading list and get to it quickly! " Hina Shavdia, Global Head of Change at AXIS Capital
Great blend of change management and coaching techniques and tips. I purchased this after viewing the related webinar on the Change Management Institute. Loving the mix of theory from both worlds of change management and coaching blended with practical advice and tips. Recommended for anyone involved in managing the people side of change.